Brand Impersonation

Brand impersonation

How attackers exploit your brand and what the business impact is

What is brand impersonation?

Brand Impersonation is an attack method in which attackers impersonate a well-known brand, company or organization in order to steal information, money, or to harm reputation. Attackers exploit the trust that consumers and employees have in familiar brands to carry out sophisticated phishing scams.

Brand impersonation is an especially dangerous form of phishing because it is based on trust and familiarity - people tend to be less suspicious when they see the logo of their bank, their mobile carrier or a global brand they know.

Types of brand impersonation

Domain Spoofing

Buying domains similar to the real brand (typosquatting) such as amazo0n.com or paypa1.com

Email Impersonation

Sending emails impersonating a well-known brand, with an identical logo, signature and wording

Social Media Fake Accounts

Creating fake social network accounts that impersonate the brand

Website Cloning

An exact copy of the real brand's website in order to steal information

The business impact

60%

of phishing attacks involve impersonating a well-known brand

$1.2M

The average cost of brand damage from an impersonation attack

43%

of consumers stop trusting a brand after an impersonation attack

Real-world examples

Microsoft

The attack:

Attackers send fake emails in Microsoft's name announcing 'a security problem with your Office 365 account' and ask the user to log in again.

The result:

Millions of users were affected, hundreds of thousands of credentials were stolen

Amazon

The attack:

Fake websites imitating Amazon and offering 'one-time' deals. Buyers enter credit card details and the money disappears.

The result:

Damage of tens of millions of dollars, severe harm to consumer trust

PayPal

The attack:

Fake emails from 'PayPal' announcing a 'blocked account' or a 'suspicious transfer' and redirecting to a fake login page.

The result:

Hundreds of thousands of accounts were breached, millions in direct damage

How do you protect the brand?

DMARC, SPF, DKIM

Implementing email authentication protocols to prevent email spoofing

Brand Monitoring

Continuous monitoring of domains, social networks and websites that impersonate the brand

Trademark Protection

Registration and care in trademark policy, and shutting down similar domains

Customer Education

Educating customers to recognize impersonation - official communication channels, security markers

Employee Awareness

Training employees to recognize and report impersonation of the company's brand or of suppliers

Legal Action

Taking legal action against attackers and shutting down fake websites and accounts

Protect your brand and your customers

PhishingU's phishing simulations include brand impersonation scenarios to prepare employees

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