Business Email Compromise

Business email fraud - BEC

The most significant financial threat to organizations

What is BEC?

Business Email Compromise (BEC) is a sophisticated type of phishing attack in which attackers impersonate senior executives, suppliers or business partners in order to cause fraudulent fund transfers or the theft of sensitive information.

Unlike regular phishing that is distributed en masse, BEC attacks are highly targeted and based on in-depth research of the target organization - organizational structure, managers' names, suppliers, organizational language and business processes.

According to the FBI: BEC caused damage of more than $43 billion worldwide between 2016 and 2021, and it is the most significant financial threat to organizations.

The worrying numbers

$43B

Global damage from BEC attacks (2016-2021)

177%

Increase in BEC attacks in the last two years

$120K

The average transfer in a successful BEC attack

Types of BEC attacks

CEO Fraud

Impersonating the CEO or a senior executive who asks for an urgent fund transfer

Example:

"A fake email from 'the CEO' to the finance manager: 'We are in the middle of a secret deal - transfer ₪500,000 to this account right now!'"

Account Compromise

Breaking into a legitimate email account and using it to send fraudulent requests

Example:

"An attacker gets into a manager's email account and sends, from the real account, a request to transfer funds"

Invoice Manipulation

Changing account details in legitimate supplier invoices

Example:

"An attacker intervenes in the correspondence with a real supplier and sends an 'updated' invoice with their own account details"

Attorney Impersonation

Impersonating a legal advisor or an external accountant

Example:

"A fake email from a 'law firm' asking for money to be transferred to close an urgent deal"

Data Theft

A request for sensitive information such as payroll reports, W-2 forms or financial information

Example:

"A fake email from the 'human resources department' asking for a list of employees with bank details"

Documented BEC cases

Toyota

2019
$37M

An employee at a European branch transferred $37 million after receiving fake emails impersonating senior executives and a business partner. The attackers used slight changes to the email addresses that were not noticed.

Facebook & Google

2013-2015
$100M

A Lithuanian man managed to take $100 million from Facebook and Google by impersonating Quanta Computer (a real supplier). He sent fake invoices for two years and the companies paid without verification.

Ubiquiti Networks

2015
$46.7M

Attackers impersonated senior executives and persuaded the finance department to transfer $46.7 million to 'foreign accounts' under the guise of a confidential acquisition.

How do you protect against BEC?

Protection against BEC requires a combination of technology, procedures and employee training

Critical

Multi-channel verification

Every request to transfer funds above a certain amount must be verified by phone (from a number known in advance) or face to face

Critical

Segregation of duties

At least two people must approve fund transfers - no one can approve alone

Mandatory

SPF, DKIM, DMARC

Implementing email authentication protocols to prevent address spoofing

Important

BEC scenario training

Specific BEC simulations for employees in finance, procurement and management

Mandatory

Clear processes

Formal procedures for changing suppliers' account details - approval through a separate channel

Recommended

Monitoring anomalies

Systems that detect unusual transfers, new destinations or large amounts

Prepare your organization for the BEC threat

PhishingU's phishing exercises and simulations include BEC scenarios focused on finance departments and management

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